Assistants on your data
Answers drawn from your catalogue, policies and order history, each traceable to where it came from.
Service
Assistants that answer from your own catalogue, policies and orders, and agents that take repetitive work off your team, scoped tightly and logged fully.
What’s included
Answers drawn from your catalogue, policies and order history, each traceable to where it came from.
Draft replies, sort incoming leads, flag the orders that need a person and write the daily summary.
Invoices, bills and PDFs turned into structured data that goes where it is needed.
Anything uncertain is handed to your team, and important actions wait for approval.
Every request is recorded and spending has a hard limit, so there are no surprise bills.
The AI provider accounts and keys are yours, and the system is handed over like the rest of the code.
Why it matters
An assistant that makes things up is worse than none. We ground every answer in your own data, and when the data does not have the answer, it says so and hands over to a person.
The most useful AI is often invisible: a reply drafted for your staff to approve, an invoice read into your books, a short summary of the day in your inbox.
Who it’s for
How we work
Questions
Ours are built not to. Answers come from your own data, each one can be traced to its source, and when the answer is not there the assistant says so and passes the question to a person.
Usually the repetitive work: answering common customer questions, drafting replies, sorting enquiries, reading invoices and summarising the day. We start with one task that saves real time.
Only what a task needs is sent to the AI provider, through an account in your name, and the rest stays in your own systems. We document exactly what is sent.
Yes. An assistant or an agent can be added to what you already have, as long as we can reach the data it needs through an API or an export.
A person reads every message, usually within a couple of hours, Monday to Saturday.